Why they can’t do someting ready to use and user friendly? I appreciate the fact they answered, see below but I can’t give more than an extra star. I understand that some businesses think that that the customer has nothing else to do than spend time and energy understanding their settings. Unfortunately I have many GB of documents to OCR not done. 2 years later, my documents are still not OCR as I didn’t have time and energy to figure out how it works. I wish I could update my review and give 5 stars. Is NOT that great! - 2 years later my docs still not OCR-ed Perhaps a better approach might be for the product's provider to offer a trial version with full functionality for, say, a 30-day period. This experience leads me to believe that some people might be forgiven for concluding that for the unwary there is small element of ransomware built into the "trial" version, and that it might be better for the provider to make crystal clear that their "trial" version does not actually support the all-important restore-from-backup functionality. However, when I attempted to restore the files from the PC backup, the Wondershare utility advised that I needed to purchase the product in order to do so. I then deleted the files from the mobile device. By way of a simple, initial test, having successfully created a PC backup of a small number of unimportant files. Installation of the product was fairly straightforward, and the instructions for setting up the required "developer mode" on my mobile device were easy to follow, taking into account that I am reasonably computer-literate. I downloaded the free, trial version of the Wondershare Tunesgo utility to my laptop, which is running under the Windows 10 operating ssystem, as a first step in checking out the backup and restore functionality for my Samsung Galaxy A5 mobile phone. Free trial does not appear to allow restoration of backups
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